Health
Medical Office Administration
Front-line administration for clinics, hospitals, and practices.
TorontoScarboroughHamiltonLondonEdmontonCalgary
📚 Key Topics
Medical terminologyEMR schedulingOHIP billingPrivacy (PHIPA/PIPEDA)Reception
💼 Career Outcomes
- Medical Office Assistant
- Clinic Administrator
- Unit Clerk
- Patient Coordinator
🤖 This is a self-paced study guide. Stuck on any lesson? Tap the tutor in the corner — it knows this program inside out.
1
Term 1 · Clinical Admin
BeginnerMedical Terminology
🎯 Objective: Decode root/prefix/suffix terms.
Body systems, common abbreviations, and SOAP notes. Learning terminology is like learning a language — break words into parts and they stop being scary.
🧪 Lab: Translate 10 medical terms.
✅ Self-check: Break down 'cardiomyopathy' into its parts and meaning.
Scheduling & EMR
🎯 Objective: Manage appointments in an EMR.
Patient intake, booking, billing codes (OHIP), and privacy law (PHIPA in Ontario, PIPEDA federally). Confidentiality is non-negotiable — one leak ends a career.
🧪 Lab: Simulate a clinic schedule.
✅ Self-check: When can you share a patient's info, and with whom?
2
Term 2 · Billing & Compliance
IntermediateMedical Billing
🎯 Objective: Submit a claim.
OHIP/insurance billing, reading remittance advice, and appealing denials. Accuracy here is the clinic's revenue — small errors compound into big losses.
🧪 Lab: Mock claim submission.
✅ Self-check: Why might a claim be denied, and what do you do next?