Health
Personal Support Worker (PSW)
Hands-on care for clients in homes, long-term care, and community settings.
TorontoScarboroughHamiltonLondonEdmontonCalgary
📚 Key Topics
Client-centred careVital signsSafe mobilityPalliative careDocumentation (SOAP)Infection control
💼 Career Outcomes
- Personal Support Worker
- Home Care Aide
- Long-Term Care Aide
- Resident Care Worker
🤖 This is a self-paced study guide. Stuck on any lesson? Tap the tutor in the corner — it knows this program inside out.
1
Term 1 · Care Foundations
BeginnerRole of the PSW & Ethics
🎯 Objective: Apply the client-centred care model.
Dignity, privacy, informed consent, abuse prevention, and professional documentation. The client is a partner, not a task list. Every action protects their autonomy and safety.
🧪 Lab: Write a care note using SOAP (Subjective, Objective, Assessment, Plan).
✅ Self-check: What should you do if you suspect a client is being abused?
Vital Signs & Safe Mobility
🎯 Objective: Measure and record vitals.
Measure blood pressure, pulse, temperature, and respiration; practice safe transfers using proper body mechanics and assistive devices. One wrong move injures both client and worker — technique first.
🧪 Lab: Practice transfer technique (simulation).
✅ Self-check: Why do you never lift a client using your back?
2
Term 2 · Clinical Placement
IntermediatePalliative & Complex Care
🎯 Objective: Support end-of-life care.
Comfort measures, family support, chronic-disease basics, and the emotional reality of palliative care. Your presence is often the intervention.
🧪 Lab: Reflective journal entry on a placement observation.
✅ Self-check: How do you support a grieving family member without overstepping?